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December 28, 2013
Alone. now, that boom coming on the last day to enroll for coverage that begins january 1. those figures are said to be on track with the white houses goals for healthcare.gov. but will they actually translate into a normal? with the president, live in honolulu, a lot of people visit, not everybody buys and enrolls, right? >> thats right, gregg. but theres little doubt that the website healthcare.gov is now working as it was intended to. and a center for medicare and medicaid services released n...
December 28, 2013
That was the peak day. the system was able to handle 83,000 concurrent users while the queueing system was activated. 129,000 was sent into that queueing system. heres white house deputy press secretary josh earnest. >> millions of people are taking advantage of this opportunity to get access to quality affordable health care. what the team has been focused on is making sure as they transition to the new health care coverage that that transition is as smooth as possible. we have put in place a t...
December 2, 2013
Another broken promise from the president. peter doocy continues his attempts to sign up for insurance but we begin with ed henry on what, if anything, has changed. good evening, ed. >> reporter: good evening, bret. the administration took a bit of a victory lap over the weekend over healthcare.gov but tonight the question is whether online users are simply being pushed from one waiting line to another. president obamas aides struggled today to explain whether they really met the deadline to fix...
December 2, 2013
And error rates and, no, there has not been a need to deploy the queueing system at this point. >> reporter: with the surge of about 375,000 users logging on monday, errors and response times increased, so carney explained consumers were placed in the queue and told to come back at a better time. >> are there other lines? the goal is obviously to enroll more people, right? >> absolutely. >> so if theyre still waiting -- >> ed, i would want you to the fact that more people are visiting the site a...
December 2, 2013
System that allows users to leave an e-mail address so they can be contacted later with a better time to log on. >> is today sort of a cybermonday for healthcare.gov? is that going to be acceptable if thats the norm for a lot of people for an extended period of time? >> what i think is important to note is that the queueing system, the more sophisticated improved queueing system, is a feature designed to improve the user experience. >> it has its good days and bad days. >> reporter: obama care e...
December 2, 2013
After weeks in critical condition, the white house now says the troubled obama care website finally is working as it was intended to, but does that mean it is now fixed? lets go to our senior white house correspondent, jim acosta. what are they saying about healthcare.gov on this day, jim? >> reporter: at times it seemed like cybermonday for healthcare.gov as the retooled obama care website saw a crush of online shoppers, but the website placed many of them in what seemed like a virtual waiting ...
December 1, 2013
Software mixes. they also say they have reached a goal, because now more than 50,000 users can simultaneously use healthcare.gov. thats 800,000 people a day, although not everyone is going to have a perfect experience every time. >> there likely will be timed even with this increased capacity that that increased capacity will not be sufficient to handle peak demands. so to prepare for those times when spikes in user volume outstrip the systems expanded capacity, we will deploy a new queueing sys...
November 25, 2013
Is on track to meeting the goal of november 30th, which is only five days from now. one of the things that josh earnest, the deputy press secretary said in a gaggle of reporters on air force one, one thing that he did say is that the tech team working on the site has boosted its capacity so about 50,000 concurrent users can be on the site at one time and theyve reduced the error rate. this is interesting, brooke. one thing they also did to control the flow of people going into the site during po...
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