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WGAL continues to hear from viewers who are still waiting for unemployment benefits and finding it a challenge to make contact with the Pennsylvania Department of Labor & Industry.“I haven t received one benefit for the past four weeks,” Rachael McLaughlin said.McLaughlin said that when she was able to return to work after recovering from COVID-19, she was told she no longer had a job.She said she applied for unemployment and received a letter asking for additional documents for verification.“It was literally me sitting in my house all day long, hitting the button and then ending it as soon as I got the redial. And I did that over and over and over again from 8 o’clock in the morning to 3:35 in the afternoon,” she said.McLaughlin finally got through weeks later. She said she was told to email or fax additional documents and that she would receive a response after that. I said, Well, how long is that going to take because I m a single mom of three. I literally have not

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