Page 2 - Reading Table News Today

Restaurants. >> whats their secret? how do they know what their customers are really thinking? >> great question. im looking at the guests eyes. and if the guests are looking at each other, were doing a great job. if the guests are looking around, were not doing a great job. if the food is taking too long or someones glass of water is empty, theyre going to look around. so thats the first thing we look at. usually from that, we get clues as to whats wrong. we just sometimes will engage that gues...