I recently wrote an article for Entrepreneur.com that I wanted to share with our Insights Audience and expand further on in relation to the 2023 Guest Experience Benchmark Report. In today’s digital era, where every consumer interaction can be broadcasted globally in seconds, reputation management has never been more challenging or crucial. As businesses grapple with the power of online reviews and social media, proactively managing and safeguarding a brand’s public image is essential for sustaining long-term success and consumer trust.
Financial advisers got some welcome relief at the end of August with the Treasurer ruling the cost of levies charged by ASIC would be reduced, albeit temporarily. But the road there was tumultuous,
Former Health Minister and Attorney General Jim McGinty to lead new taskforce
Taskforce to oversee development of future purpose-fit mental health services
Focus on needs of mental health consumers requiring acute care, treatment and rehabilitation, and forensic mental health services
A taskforce of seven public sector leaders will be established to inform the McGowan Government’s planning and investment decisions regarding the Graylands Hospital site, forensics services and the nearby Selby Older Adult Mental Health Service.
The work will align with the WA Mental Health, Alcohol and Other Drug Services Plan 2015-2025, which highlighted the need for these services to be decommissioned, divested and replaced with contemporary infrastructure and services.