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ChatGPT Outperforms Doctors In Answering Patient Messages, Study Shows

A new study found that ChatGPT might actually be quite successful in providing high-quality answers to patient questions during an era in which doctors and nurses are too busy to do so. The research evaluated two sets of answers to patient inquiries — one written by physicians, the other by ChatGPT. A panel of healthcare professionals determined that ChatGPT's answers were significantly more detailed and empathetic.
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