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MCom IP was formed in Texas on December 30, 2020 with Pueblo Nuevo LLC—another Texas entity controlled by DynaIP—as its sole managing member.

10 years of customer experience By Tom Affinito, Global Product Marketing Lead, Identity, LiveRamp In theory, delivering a superior customer experience seems simple: Find a way to delight people by making sure everything you do anticipates or fulfills a need that they have. Of course, taking this kind of seamless, frictionless, personalized approach is much harder in practice. Success in customer centricity requires a deep and powerful understanding of each person’s individual wants and needs...

Many myths have arisen around the collection and analysis of data that may lead companies down the wrong path.

The latest credible market research study on Global Real-Time Interaction Management Software Market Growth (Status and Outlook) 2020-2025 highlights

Data is coming in from different channels, mobile devices, IoT devices, to the point where it is often overwhelming. With so much data being produced and accumulated every minute, brands can begin to drown in data. That said, not all data is valuable or actionable, so brands need to be able to discern which is which. “Enterprises are not drowning in data because of its depths, they are drowning because they don’t know how to swim. Too often organizations approach their analytics blin...

Consumers Expect Clear, Consistent and Personally Informed Communications from Financial Institutions WELLESLEY, Mass.–(BUSINESS WIRE)–Redpoint Global, a leading software provider that helps brands deliver revenue-generating and personalized customer experiences, today announced new research revealing major gaps in customer expectations and delivery of services by financial institutions. Conducted by Dynata, the survey of more than 1,000 U.S. consumers found that while 82 percent of respond...

Look for virtual events, social commerce to stick post-pandemic Virtual events may have been a shot in the dark for marketers and brands at the beginning of the pandemic, but their success is causing many to consider these types of events for the future. That, according to new data out from AnyRoad. Their new State of Virtual Events 2021 report finds that while many found virtual event planning challenging (46%), 85% believe these types of events are now here to stay. Zoom meetings, Facebook L...

by Chris Evanguelidi, Director, Enterprise Healthcare Market for Redpoint Global Inc. Chris Evanguelidi, Director, Enterprise Healthcare Market for Redpoint Global Inc. Researchers from Johns Hopkins published a study in October on the impact of the pandemic on health care delivery. Among its findings, the data show a 21.4% decrease in primary care visits in Q2 of 2020, compared against the average volume of Q2 visits for the previous two years. By contrast, there was a sharp increase in telehe...

The Top Customer Data Platforms According to the FeaturedCustomers Winter 2021 Customer Success Report Rankings Share Article SUNRISE, Fla. (PRWEB) January 26, 2021 Today FeaturedCustomers published the Winter 2021 Customer Data Platforms Customer Success Report to give prospects better insight on which Customer Data Platforms would work best for their business according to real customer references. The highest rated vendors accor...