The vulnerabilities of the Apache Log4j logging package and the attacks they’ve drawn have made one thing very clear: If you haven’t yet implemented a software inventory across your enterprise, now is the time to start evaluating and implementing such tools. Actually, a software inventory, or software asset management, is just one small subset of the overall
Systems Engineer - Remedy Helix at Datonomy Solutions it-online.co.za - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from it-online.co.za Daily Mail and Mail on Sunday newspapers.
Systems Engineer - Remedy Helix at Datonomy Solutions it-online.co.za - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from it-online.co.za Daily Mail and Mail on Sunday newspapers.
Industry Certification: BMC Certified Administrator: AR System 9.x
Industry Certification: BMC Certified Administrator: BMC Atrium CMDB
Knowledge & Skills:
Excellent BMC Remedy product knowledge
Understanding of designing and developing Remedy for multi-tiered user support including Service Desk and IT Operations
Understanding of the Information Technology Infrastructure Library (ITIL) principles
Job Related Skills
Proficiency in configuring the BMC ITSM Suite, and integrated systems
Scripting experience Java, C, HTML, CSS, PowerShell, and Bash within and outside of the BMC Remedy System.
Ability to ascertain information about current organizational processes and how to go about organizing and improving IT Service Management practices based on the feedback.