CNN Fareed Zakaria GPS November 17, 2013 18:32:00
Merch comes back, im not happy. use ups. they make returns easy. unhappy customer becomes happy customer. then, repeat customer. easy returns, im happy. repeat customers, im happy. sales go up, im happy. i ordered another pair. im happy. (both) im happy. im happy. happy. happy. happy. happy. happy happy. i love logistics. see who does good work and compare costs. it doesnt usually work that way with health care. but with unitedhealthcare, i get information on quality rated doctors, treatment opt...
Source: archive.org