Page 53 - Repeat Customer News Today

Brad woodhouse. next, we get to how do we get back to talking with each other? customer erin swenson ordered shoes from us online but they didnt fit. customers not happy, im not happy. sales go down, im not happy. merch comes back, im not happy. use ups. they make returns easy. unhappy customer becomes happy customer. then, repeat customer. easy returns, im happy. repeat customers, im happy.

They learned that instead of going to italy, they could use a home equity loan to renovate their yard and have a beautiful wedding right here while possibly increasing the value of their home. you and roger could get married in our backyard. its robert, dad. [ female announcer ] come in to find the right credit options for your needs. because when people talk, great things happen. because when people talk, customer erin swenson ordebut they didnt fit.line customers not happy, im not happy. sales...

Busy. >> laura works at the sunmart gas station in munson township, ohio, and loves her job. >> were smiling at 6:00 a.m. and smiling at 9:00 p.m. when its time to close down. so we have a lot of regular customers. >> one of those regular customers is jim, a building maintenance supervisor. >> i come to this gas station every day for lunch during the workweek. >> october 9, 2009, is as routine as any other day. laura behind the counter. jim enjoying his lunch. >> it was towards the end of the lu...

>> it was the lunch hour so im more so on the cashiers desk then, and that time is pretty busy. >> laura works at the sunmart gas station in menson township, ohio, and loves her job. >> were smiling at 6:00 a.m. and smiling at 9:00 p.m. when its time to close down. so we have a lot of regular customers. >> one of those regular customers is jim, a building maintenance supervisor. >> i come to this gas station every day for lunch during the workweek. >> october 9, 2009, is as routine as any other ...

Then, and that time is pretty busy. >> laura works at the sunmart gas station in menson township, ohio, and loves her job. >> were smiling at 6:00 a.m. and smiling at 9:00 p.m. when its time to close down. so we have a lot of regular customers. >> one of those regular customers is jim, a building maintenance supervisor. >> i come to this gas station every day for lunch during the workweek. >> october 9, 2009, is as routine as any other day. laura behind the counter. jim enjoying his lunch. >> it...

category 2 hurricane. were going to have the latest track of the storm for you. and for the first time in history, a commercial spacecraft linking up with the international space station. let your geek flag fly, folks. we are going to take you live to outer space in just a moment. hi, everybody. welcome to "early start." im ashleigh banfield. look whos here! >> good morning. >> nice to have you here. >> im alina cho. zoraida has the day off today. it is 5:00 a.m. in the east. on this...

a recorder conversation between the captain and the port authority. pretty damning stuff in there. whats happening right now? the captain is being questioned. and new this morning, the number of the missing much higher than we first reported. >> and, also, in politics, when youre the front runner, its like youve got the bulls eye on your back. that would be mitt romney where rick perry and everyone else, rick santorum, all gunning for myth romney. the race is tight. were going to break...

>> the resulting story was front-page news in asheville. which was exactly the kind of local exposure dana was looking for. building on that momentum, dana also approached the customers on jerry and evelyns top ten client list and asked them to do an online review. mike took the business owners aside to talk a little more about their original question. how to boost sales when they sell a product that doesnt have a repeat customer. >> youve got to increase sales. heres how you do it. tip number o...

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