How do tourists in your town make you feel? A study co-authored by Dr Shiqin Zhang, Dr Nan Chen and Professor Cathy H. C. Hsu of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University shows that Hong Kong natives have complex emotional responses to visitors from the mainland. The paper may help improve host–visitor relations in Hong Kong and abroad as tourist numbers pick up in the post-pandemic era. The study setting is particularly relevant as mainland Chinese tourists become more adventurous travellers.