ARTA regional field office in Northern Mindanao inaugurated mb.com.ph - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from mb.com.ph Daily Mail and Mail on Sunday newspapers.
PROMPT GOV'T SERVICES. Anti-Red Tape Authority (ARTA) Director General Secretary Ernesto Perez (seated right) and Strategic Action and Response Office Undersecretary Rogelio Peig II of the Office of the President (seated left) sign a memorandum of agreement at Malacanan Palace's Premier Guest House on Wednesday (Feb. 22, 2023). The MOA aims to set up a mechanism mandating government offices to ensure prompt and efficient delivery of public services. (Photo courtesy of ARTA) MANILA - The Office of the President (OP) has partnered with the Anti-Red Tape Authority (ARTA) to hold accountable government agencies that fail to act on complaints or concerns lodged through the 8888 Citizens Complaint Center (CCC). In a ceremony held at Malacanan Palace's Premier Guest House on Wednesday, ARTA Director General Secretary Ernesto Perez and Strategic Action and Response Office Undersecretary Rogelio Peig II signed a memorandum of agreement (MOA) to set up a mechanism to ensure prompt ac
The Office of the Executive Secretary’s Strategic Action and Response Office and the Anti-Red Tape Authority yesterday signed an agreement requiring government agencies to answer complaints within 72 hours as part of efforts to improve the delivery of public services.