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November 20, 2023
Sir, Rob Behrens makes a timely appeal for a more empathetic approach in medical training (“ ‘Toxic’ NHS puts people at risk, says NHS watchdog”, news, Nov 18). An empathetic patient-doctor
November 18, 2023
Patient safety is being put at risk by the “toxic” culture of the NHS, the health ombudsman has said.Rob Behrens, who investigates complaints about the NHS in England, warned that the hierarchical and high-handed attitude of clinicians was undermining the quality of care in some hospitals.He called
November 18, 2023
Health ombudsman Rob Behrens has warned the quality of care in some hospitals was undermined by the hierarchical and high-handed attitude of clinicians
November 18, 2023
Saturday's front pages focus heavily on the NHS, the plans by leading Cabinet ministers and a 10-point penalty for Everton.
October 30, 2023
Exclusive: Standard of care, exorbitant fees and difficulty getting treatment among 1,982 issues reported in 2022-23
October 30, 2023
Read about the Parliamentary and Health Service Ombudsman’s latest report into the state of sepsis care in the NHS.
October 27, 2023
The past decade has seen several campaigns to raise awareness of sepsis, but serious failings are still occurring, reports Jacqui Wise A damning report from the UK’s parliamentary and health service ombudsman published this week highlights sepsis deaths that he believes could have been prevented.1 Rob Behrens says that, despite a call to action 10 years ago by the then ombudsman in the report Time to Act ,2 the same serious failings remain evident, including delays in diagnosis and treatment,...
October 25, 2023
Patients are still dying due to failings highlighted more than a decade ago, the health ombudsman says.
October 25, 2023
The new report said the ‘same serious failings are still happening’ 10 years after the publication of a previous document.
October 25, 2023
Patients are still dying due to failings highlighted more than a decade ago, the health ombudsman says.