BBC News
By Magnus Bennett
image captionRobin Worsnop says he was in the depths of despair during the pandemic
Early last year, the future looked bright for coach tour operator Robin Worsnop.
The chief executive of one the UK s largest small group tour businesses was planning to add 30 staff to his 246-strong workforce as he prepared for the 2020 season.
But his world was about to crash.
When lockdown was imposed in March, he lost almost overnight his international visitor market - a core part of his business.
Mr Worsnop estimates that his company, Rabbie s Tours, lost millions of pounds in revenues last year, with income down by more than 90% on 2019.