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May 29, 2024
Widening government-run scheme would counter mistrust among householders, says consumer group
May 29, 2024
New laws introduced under the DMCC Bill will bolster protections for consumers against dodgy practices when they shop online. Find out about the key reforms.
May 22, 2024
The annual research by the trade body found the number of scam cases dropped last year. But more than £1bn was stolen by criminals.
May 22, 2024
The telecoms giant did not provide clear details of contract lengths and exit fees to customers.
May 22, 2024
The telecoms company "deliberately" ignored new rules designed to protect consumers, according to industry watchdog Ofcom.
May 21, 2024
Banks are quietly trying to water down vital new rules designed to protect fraud victims who are robbed of their life savings, we can reveal.
May 20, 2024
The delay follows long-running concerns about vulnerable customers who rely on landline-based personal alarms.
May 20, 2024
BT has announced a timetable change for switching its customers from old copper based landlines to digital broadband connections
May 20, 2024
Network operators want to ensure alarm systems buttons that automatically dial emergency services via a user's landline are not left without a working device during the migration
May 16, 2024
Chinese online marketplace Temu is facing a legal challenge after 17 companies accused it of breaking new EU laws with its "manipulative practices" and lack of transparency.