The City of Columbus Selects Rock Solid Technologies as New 311 Call Center Response Solution
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SaaS CRM platform will support City’s goal of comprehensive, configurable platform to enable effective citizen service.
The City of Columbus is making a powerful statement about its commitment to citizen service by selecting the Rock Solid OneView CRM as its 311 solution. AUSTIN, Texas (PRWEB) February 02, 2021 Rock Solid Technologies, Inc. is announcing that it has been selected by the City of Columbus, Ohio as the provider of the city’s new 311 call center response solution. Rock Solid’s OneView Citizen Relationship Management (CRM) platform will provide Columbus an efficient and customer-friendly citizen engagement and 311 platform in a virtualized environment across multiple business units in the City.