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Most BPOs feel that developing technology capabilities in data management and analytics was the most important area for them to remain relevant and competitive in future.

Customer serviceHuman resourceProcess outsourcingServices outsourcingSupply chain managementAnalytics outsourcingAtional information technology survey 2022National information technology authority ugandaIpo companiesRont office bpoCustomer serviceTech supportAkerere university faculty of computing and itBusiness process outsourcingGodfrey baluku kabbyangaInister of state for ict