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Le field service management , une bonne gestion des pannes fidélise le client - Entreprises

Le field service management , une bonne gestion des pannes fidélise le client - Entreprises
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Protect Service Revenue With Field Service Management

Protect Service Revenue With Field Service Management By Eric Jacobson, VP, Product Management, Salesforce Field Service Mobile workers are the face of brands. Today, their role is even more essential, according to research in the fourth edition of the Salesforce State of Service report. Mobile workers feel an increased responsibility to their customers and their employers. In fact, 85% of mobile workers see themselves as responsible for customer retention. Decision makers are also looking to mobile workers to support broader business goals and that includes creating new revenue streams. Discover how to set your mobile workforce up for success with their increased responsibilities.

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Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere

Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs New Service Cloud innovations give organizations the technology they need today to support agents working from home, in the field or in a hybrid model - all in one system The Estée Lauder Companies, Smile Direct Club and Sonos embraced Service Cloud 360 to meet new customer expectations News provided by Share this article Share this article SAN FRANCISCO, April 21, 2021 /PRNewswire/ Salesforce, [NYSE: CRM], the global leader in CRM, today introduced the next generation of Service Cloud technology to support changing customer service expectations and provide connected, personalized service from anywhere on one digital engagement platform.

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Carel applies control tower approach to global services business with ServiceMax

Carel applies control tower approach to global services business with ServiceMax
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Make Field Service Scheduling A Breeze

What is Schedule Hero? Good question. It’s a logic game that challenges you to efficiently schedule field service jobs. And it’s not as.

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