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Dialpad Receives 2021 CUSTOMER Magazine Voice Technology Excellence Award Dialpad Contact Center honored for exceptional innovation and commitment to improving the customer experience SAN FRANCISCO--(BUSINESS WIRE)--Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced today that TMC, a global, integrated media company, has named Dialpad Contact Center as a 2021 CUSTOMER magazine Voice Technology Excellence Award winner. Built on the cloud, Dialpad Contact ...

Dialpad Announces New Partner Success Portal Company sees strong growth, invests more heavily in the channel starting with new partner experience SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc., the leading AI-powered cloud communications platform, today announced its brand-new Dialpad Partner Success Portal, which arrives on the heels of a record-breaking year for the company. The portal will provide reseller partners with the resources and tools that enable them to grow alongside Dialpad. “Ou...

(1) Company accelerates momentum with T-Mobile collaboration, AI innovation and contact center adoption Dialpad, Inc., the modern business communications platform powered by AI, saw record growth over the past 12 months, underscored by a successful Series-E funding round, surpassing the critical SaaS milestone of $100M in ARR, and securing a major collaboration with T-Mobile for Business. Ten years after the company was founded, and accelerated by the shift to a distributed workforce, Dialp...

Dialpad Marks Ten Year Anniversary and One Year of Remote Work with Record Growth and Widespread Market Recognition Company accelerates momentum with T-Mobile collaboration, AI innovation and contact center adoption SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc., the modern business communications platform powered by AI, saw record growth over the past 12 months, underscored by a successful Series-E funding round, surpassing the critical SaaS milestone of $100M in ARR, and securing a major colla...

While becoming a unicorn seems to be par for the course for Israeli tech startups these days, workforce management company Papaya Global still manages to stand out. The company is the only Israeli unicorn to be led by a female entrepreneur, its co-founder and CEO Eynat Guez. The company announced on Thursday that it has raised $100 million in series C funding, taking the company’s valuation over the $1 billion threshold.  The new funding round was led by GreenOaks Capital Partners and joine...

Observe.AI And Microsoft Team Up To Redefine Customer Experience With Contact Center AI SAN FRANCISCO--(BUSINESS WIRE)-- Observe.AI, a leader in Contact Center AI, today announced that they will be working with Microsoft to bring the power of automation and AI to enhance customer experiences, improve compliance, and boost agent performance. Enterprise customers can purchase Observe.AI’s Contact Center AI solution today on Microsoft’s Azure Marketplace and on AppSource. Contact centers have ...

Posted on 241 Dialpad, Inc., the leading AI-powered cloud communications platform, today announced a significant breakthrough regarding its proprietary Voice Intelligence (Vi™) AI technology. Dialpad’s Voice Intelligence combines automated speech recognition (ASR) and natural language processing to deliver real-time business optimization, including call coaching, automated note-taking, sentiment tracking, and transcription analys...

Startup Airspace is raising $ 38 million for technology that helps deliver critical, time-sensitive cargo News Highlights: Startup Airspace is raising $ 38 million for technology that helps deliver critical, time-sensitive cargo Carlsbad startup Airspace, which has developed an artificial intelligence platform to manage the shipment of time-sensitive cargo, including human organs for transplants, said Tuesday it has raised $ 38 million in a third round of venture capital funding. The company wi...

Carlsbad startup Airspace raises $ 38 million for technology that helps deliver critical, time-sensitive cargo News Highlights: Carlsbad startup Airspace raises $ 38 million for technology that helps deliver critical, time-sensitive cargo Carlsbad startup Airspace, which has developed an artificial intelligence platform to manage the shipment of time-sensitive cargo, including human organs for transplants, said Tuesday it has raised $ 38 million in a third round of venture capital funding. The ...

Founded in 2016, Airspace helps manage the shipping of time-sensitive items ranging from aircraft parts to human organs