CNN Sole Survivor January 10, 2014 05:30:00
You have to look at the interactions. when we can put in that term pilot error, it makes us feel better we found out what went wrong. we have our scapegoat and we can take comfort in the system and move forward. >> if i just remove this person from the system, we would make it safe. weve gotten what we term the low-hanging fruit. the easy stuff to fix. we cant take all the pilots out, so we need to move so that we can create real safety. human error is a symptom of something much deeper in the s...
Source: archive.org