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March 17, 2021
TekTracking announces The Belt Railway of Chicago has selected the TekTracking TIMPS March 17, 2021 The Belt Railway of Chicago has selected TekTracking TIMPS system. Keith Rottman/Belt Railway of Chicago TekTracking LLC, a railroad asset management technology development company, today announced that The Belt Railway has selected TIMPS to manage their track inspection, maintenance, and scheduling activities. Gregory Fogarty, TekTracking CEO says, “We are thrilled to be selected by the team...
March 17, 2021
Keith Rottman/Belt Railway of Chicago The Belt Railway Company of Chicago (BRC) has selected railroad asset management technology development company TekTracking LLC to supply its TIMPS (Track Inspection, Maintenance, Planning and Scheduling Software) system to manage track inspection, maintenance and scheduling activities. TIMPS “revolutionizes all aspects of track maintenance,” the company said. “It augments the railroad’s current track and roadbed inspection process while providing d...
March 8, 2021
ACUITY by Tyto Athene & MicroAutomation Launch NG 9-1-1 Solution Next-Gen 911 services are essential today as we advance the landscape for emergency response communications. The call centers that deal with these challenging communications must have advanced tools and systems that improve operations, increase life-saving services, and are reliable. In a move to provide better solutions and assist PSAPs in meeting the NENA Continuity of Operations Plan, systems integrator Tyto Athene recently ann...
March 8, 2021
Technology Trends Every Agent Should Know By Paresh Shah Every American knows how critical video meeting platforms like Zoom have been holding our families and workplaces together in the past year. For many financial advisors, learning how to use such programs was the push they needed to catch up with a key technological trend. Carry that momentum forward into 2021 by exploring and adopting nine key technological and digital trends into your firm. Customer Relationship Management Customer relat...
March 5, 2021
Share this article Share this article ResearchAndMarkets.coms offering. Global dental practice management software market is expected to reach US$ 4,030.80 million in 2027 from US$ 1,834.80 million in 2019. The market is estimated to grow with a CAGR of 10.9% from 2020 to 2027. Web-based delivery mode segment is expected to grow the market for dental practice management software over the forecast period for delivery mode segment. Based on delivery mode, the global dental practice management so...
February 26, 2021
Odigo Joins Google Cloud Contact Center to Expand Global Customer Base CCaaS provider Odigo has officially partnered with Google (News - Alert) Cloud Contact Center, after spending two years working with Google Cloud Technology. The new partnership will help Odigo expand Google Cloud’s conversational AI products in new regions across the globe, and provide new and existing clients with a wide range of artificial intelligence solutions that are customized for their business needs. The company...
February 19, 2021
Windstream Adds Mitels UCaaS Contact Center Solutions to Its Portfolio Increasingly, artificial intelligence (AI) is becoming the workhorse of the contact center industry. AI within the contact center not only provides faster customer service, it can also add personalization and improve the customer experience. “Contact centers need assistance in more ways than one, and AI helps with them all,” according to customer experience solutions company Mitel (News - Alert). “In addition to real-...
January 29, 2021
Long-Term Care Software Market May Set New Growth Story : Cerner, Omnicare, Kronos ReleaseWire 01/28/2021 -- Global Long-term Care Software Market Report from AMA Research highlights deep analysis on market characteristics, sizing, estimates and growth by segmentation, regional breakdowns & country along with competitive landscape, players market shares, and strategies that are key in the market. The exploration provides a 360° view and insights, highlighting major outcomes of the industry. T...
January 14, 2021
Nuance Debuts Digital Front Door for Patient Engagement in Healthcare What is a “patient engagement virtual assistant platform”? It’s a way to use artificial intelligence (AI) to take an increasingly complex patient journey in healthcare and bring it together into a unified whole. It’s a way to anticipate that customers will use different media to interact with a healthcare organization, and that they expect those media to be unified. Patients today are looking for the same type of digi...
January 12, 2021
Thryv, Inc. Named G2 Leader in 13 Categories for Winter 2021 Dallas, Jan. 12, 2021 — Thryv Holdings, Inc. (NASDAQ:THRY), the provider of Thryv ® software, the end-to-end customer experience platform built for small business, has been named a leader in multiple categories in the newly released G2 Winter 2021 Reports. G2 is the largest tech marketplace where small businesses can discover and review technology and make more informed software purchasing decisions. Thryv has also recently recei...