MAC WARNER
While 2020 will be remembered for its challenges, my office will always recall this year with pride in our accomplishments. When West Virginia voters blessed me four years ago to become Secretary of State (SOS), I employed top-notch managers energized to transform the office. For three years, we turned over rocks, reorganized the office, and made infrastructure investments. While we did not envision a pandemic, we made vast improvements that leveraged technology and stayed laser-focused on customer service. Because of the intense preparation, we did not miss a beat when the pandemic struck.
I highlight three functions to make my point: maintaining confidence in our elections; smooth transactions for business and licensing; and maintaining official records.