Page 38 - Service Cloud News Today

Bangalore (Karnataka) [India], March 29 (ANI/PNN): The Times 40 Under 40 honored the achievements of young entrepreneurs, leaders, and change-makers who have made significant contributions in their respective fields. The event was held at the prestigious Hotel Four Season Embassy One in Bengaluru on March 24th, 2023.

By Jody Fullman, Chief Information Officer, Reconomy Group

Hotel marketers looking to implement the holy grail, a 360-degree personalized marketing strategy tailored to each guest, are faced with a substantial set of challenges. At a hotel attached to an indoor water park – with restaurants, arcades and outlets to boot – the number of potential roadblocks increases exponentially.

CRM giant Salesforce gets an Formula 1 boost as the 2023 season kicks off.

Generative AI is moving further into the enterprise as ChatGPT-like features are helping salespeople send emails and help customers.

Watch this video to learn how you can reduce time-to-resolution and improve your customer experience by leveraging SAP Service Cloud to create intelligent agents.

FinSMEs is the financial news site dedicated to covering venture capital, private equity, and merger and acquisition deals in real time!

A new survey of more than 500 senior IT leaders reveals that a majority (67%) are prioritising generative AI for their business within the next 18 months, with one-third (33%) naming it as a top priority.

/PRNewswire/ -- Coosto announced today the launch of Coosto for Salesforce Marketing Cloud, the second Coosto app available on the Salesforce AppExchange....

Salesforce revealed it is adding generative AI to its products. But is this technology trustworthy enough for enterprise use cases? We drill into the risks...