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EV Owners Are Less Satisfied With The Service Experience Than Owners Of ICE Cars: Study

With recall rates more than double among battery-powered cars compared to their gasoline or diesel counterparts, EV customers are understandably less satisfied with their purchase.

United statesChris suttonUs customer service index studyUs customer service indexService indexMass market brandsService index study

Ford recalls several 2023 F-150 Lightning trucks after battery fire

Following a February battery fire, Ford discovered that a handful of 2023 F-150 Lightning pickups with defective batteries were delivered to customers

United statesEmma berggFree press onDetroit freePhoebe wall howard detroit freeDetroit free pressFord motor coFree pressRouge electric vehicle plantService index study

Ford recalls several 2023 F-150 Lightning trucks after battery fire

Following a February battery fire, Ford discovered that a handful of 2023 F-150 Lightning pickups with defective batteries were delivered to customers

United statesEmma berggFree press onDetroit freePhoebe wall howard detroit freeDetroit free pressFord motor coFree pressRouge electric vehicle plantService index study

Ford recalls several 2023 F-150 Lightning trucks after battery fire

Following a February battery fire, Ford discovered that a handful of 2023 F-150 Lightning pickups with defective batteries were delivered to customers

United statesEmma berggFree press onDetroit freePhoebe wall howard detroit freeDetroit free pressFord motor coFree pressRouge electric vehicle plantService index study

Ford recalls several 2023 F-150 Lightning trucks after battery fire

Following a February battery fire, Ford discovered that a handful of 2023 F-150 Lightning pickups with defective batteries were delivered to customers

United statesEmma berggFree press onDetroit freePhoebe wall howard detroit freeDetroit free pressFord motor coFree pressRouge electric vehicle plantService index study

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