ReviewPro, a Shiji Group brand, publishes the first of a series of quarterly data reports for hoteliers wishing to keep ahead of online reputation and review trends. The comprehensive report covers everything related to current review metrics including volume, source, management response rates, both on a Global and on a regional level.
Sceptre Hospitality Resources (SHR), which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey, has integrated its Maverick CRM with the Guest Experience Platform offered by ReviewPro, a Shiji Group brand.
Shiji’s ReviewPro, the leading Guest Experience Platform for hospitality, and the hotel operations platform hotelkit, now integrate to streamline operations for hoteliers managing guest feedback. The integration aims to simplify the day-to-day processes of clients using both platforms by providing a seamless two-way connection between the solutions.