Helené Donnelly, head of safety culture, Nuffield Health – raised concerns at Mid Staffordshire NHS Foundation Trust and was a key witness to the Francis inquiries. Pioneered the role of ambassador for cultural change and the concept of Freedom to Speak Up Guardians.
Leaders need to do more to support nurses and other healthcare staff when they speak up, and to protect them from retaliation if they raise concerns with Freedom to Speak Up Guardians, a report has warned.