personal touch i would be looking for. harry, thank you very much for coming on. you said it many times, you have to ask the right questions to find out the answers. thanks a lot for joining us. since we are on the topic of protecting your company, let s take a look at how you can make sure your private team communications stay private. our app of the week does just that. tigertext is an app that gives users full control of all the texts they send. you can send secure encrypted text messages and files that permanently disappear from phone company servers and devices. users can set a time limit for how long content stays in the system and restrictions keep recipients from forwarding or storing texts sent to them. if you re doing it right, every e-mail you send out is an opportunity to connect with your customers. in case you are not doing it right, here are five simple but essential elements you should have in all of your future e-mails courtesy of small business computcomputing.c