Just over 12 months ago, the Financial Conduct Authority set out its strategy for consumer investments, with the aim of seeing the investment market a safer place to invest with confidence.
Discussing privilege in the context of diversity and inclusion (D&I) is a touchy subject but one which is essential when running a modern financial planning business, delegates heard.
Financial services firms are “well placed” to live up to the “step up in standards” brought about by the Consumer Duty rules but forward implementation planning is essential.
Building rapport with clients might not always be easy but it can be achieved by following a five-point process which puts people at ease and will help advisers get hired at the first meeting, delegates heard.
Advisers preparing to exit the profession should get their business in shape long before sitting down with brokers or potential buyers as any “gremlins” will be discovered eventually, delegates heard.
The Personal Finance Society (PFS) has pledged to “explore and evolve” training programmes to help financial planners to meet the needs of a changing demographic.