another southwest story obviously and that s this travel nightmare that deals with southwest the airlines. here is the former transportation secretary and the union president for the pilots. they should be prepared for a lot of scrutiny from the department of transportation, from congress, and from, you know, the public. it s going to take some time for this trust to be reinstated once more between the airlines and also the company. a lot of people. and passengers. southwest wasn t prepared. and, unfortunately, this has been a decade in the making. we have sounded alarm bells. we have tried to get them to change processes. bret: if you take a look at the numbers, it s pretty amazing. monday 2900 flights. tuesday 2600 flights. today 2500 flights. that s a big part of the schedule, vince. and that s going to be probably congressional hearings to come. right.
and are waiting on hold for hours. what makes it so different at southwest? it s almost like a house of cards at this point. we re not able to provide answers, and it really is disgraceful. reporter: in a statement, southwest offered heartfelt apologies and said we were fully staffed and prepared for the approaching holiday weekend when the severe weather swept across the continent. this storm was forecast for five days. everyone knew what was coming and was preparing. southwest wasn t. reporter: late today, transportation secretary pete buttigieg weighed in. well, i want passengers to know that this department has their back, that we are going to be holding the airline accountable because they ve got a lot of trust to repair. reporter: he says the department of justice is investigating the circumstances that led to this chaos. as for the masons, that stranded family of eight, they rebooked on american and are flying to dallas overnight, just in time for that family reunion
6:00 a.m. in the east. memorial day. let s get to the dangerous and deadly weather slammed much of the country this weekend at least three people died in historic flash floods in southern texas. one woman swept away as first responders were frantically trying to free her. and the southwest wasn t alone. the wild and unseasonable weather reached all the way up to the northeast. cnn s indra peterson is following all of this for us this morning. wow, the pictures out of texas are amazing. unbelievable. snow in vermont. it s been a holiday weekend of weather extremes. that has had many wondering, does it really say may on the calendar, really? the unofficial start of summer looking nothing like it s supposed to. torrential rain and historic flooding blamed for at least three deaths in the san antonio area. the body of an 18-year-old missing since saturday was recovered from floodwaters on sunday night. whether it s the floods of