atulpmrMay 16, 2021 1
Online to offline commerce is a business model that draws potential customers from online channels to physical store. Over the years, this idea has evolved with the evolution of e-commerce industry. Currently, e-commerce companies are highly investing in online to offline marketing strategy, in order to reap the benefits of Omni channel strategy which was designed to enhance customer experience. Few of the e-commerce companies having both online presence and offline presence are using two different channel as a complement to each other. The idea behind online to offline e-commerce model is to create awareness of product and services, allow potential customers to search different offering online and then purchase the product in brick and mortar stores. The online to offline e-commerce have attained new heights in the recent past with e-commerce companies making their presence in hyper-local service category, online booking of movie and passenger tickets, and