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Ten, 20 years from now or longer, the month of March 2020 may very well be looked back upon as the worst operational nightmare industrial distributors have ever faced.
Between fielding surge orders for PPE and jansan products by everyone from offices to hospitals and trying to keep their own employees safe while ensuring business continuity, distributors were challenged like never before.
For Tacoma, WA-based Stellar Industrial Supply, the company had to react to the pandemic weeks before it was declared as one, given that Washington State was the United States’ first hotspot for confirmed COVID-19 cases and deaths. On Feb. 29, the state was the first in the US to declare a state of emergency, and the impact on Stellar and fellow West Coast distributors was immediate.