Stop Boring News Today

Yourbusiness@msnbc.com. its time now to answer some of your business questions. lets get our board of directors in here to help us out. leo arussi, founder and president of a global customer service experience research and consulting firm, and hes also author of the new book "exceptionalize it! stop boring. start exciting your customers, your employees and yourself" and casandra dougan, founder and president of pisces, makes overboots to protect womens shoes from the element. i love how the bo...