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Practice makes perfect. We all know that to be largely true, so let’s use that axiom to prepare our businesses for change.Your organization likely assigns people to departments based on their incoming skill sets, and then to specific roles. Most rarely stray from that initial assignment. The average employee can
In last week’s podcast I suggested any effort to reduce lead time start with the obvious (not to all, sadly). Define it. And I encourage you to define it from the viewpoint of your customer.Then measure it. Then break it down into component steps and look at elapsed time for