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Police on the two african-american men. so that created a big social media uproar. and then recently, actually, about five days ago there was another situation with a starbucks employee that wrote a racial slur on a cup to a customer. what we do know, though, from this starbucks location -- im in downtown manhattan right now. customers seem to be overwhelmingly positive regarding the guest policy change. listen in. >> im in and out of starbucks so i never sit in there so it doesnt really affect ...