Showing people how their behavior compares to their peers is a commonly used method to improve behavior. But in the wake of a global pandemic that exacerbated health care providers' job dissatisfaction and burnout, questions remain about the potentially negative effects of peer comparison on the well-being of clinicians.
A new study from the USC Schaeffer Center for Health Policy & Economics reveals fresh insights into the relationship between peer comparison and job satisfaction among clinicians. To avoid negative impact, the research team discovered it is important for clinicians to have control over the behavior being evaluated or encouraged, such as ordering tests or whether to prescribe medication. The results challenge prior findings that peer comparison increases job dissatisfaction and burnout.