Consumers looking to buy a new laptop will often stick to well-known brands over smaller offerings. There isnât just a sense of quality and craftsmanship that goes with a brand name, but also a perceived notion of trust and that it doesnât have flaws.
Surely the big brands can be trusted with their components and software? With buyers having a good idea of what to expect, most people donât know that the pre-installed software on a computer is often not developed by the device makers themselves.
While the software goes through several checks before being installed, there is always the possibility that something will slip through the cracks. And that is exactly what has happened recently with one of the biggest laptop makers in the U.S.