Digital transformation requires staff buy-in for a seamless flow of information
To get staff on board with digital transformation, everyone who will be using the system must be included in decision-making, according to Dr. John Chessare, president and CEO of the Greater Baltimore Medical Center Healthcare System. How it usually works, he said during HIMSS22, is that "you get a group of people to decide something and then send an email out to everyone."
Source: healthcarefinancenews.com