cancellation notice can get another plan that could be a better plan for them. this all is very complicated and does not detract from the point when he said you can keep your plan no matter what, that wasn t right. the bottom line is the rollout was faulty. that s painful. now the question is, whether this next promise can be kept. this is the interesting thing. the rollout was faulty. the reason is the tech problems. i have been through a lot of rollouts, not all health care. we are innovative and wonderful in creating health care. it happens again and again and again. the problem is, it happened in the biggest tech rollout in the history of the world. do you think it was smart to give another deadline? if they are going to make it, it s great. it s great. you know, my rule on this stuff is, in general, the tech rollouts, it takes twice as long as they told you, costs twice as