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Telehealth Care Could Lead to More Follow-Up Visits April 19, 2021 Even before the pandemic, people with minor urgent health needs had started to turn to companies that offer on-demand video chats with physicians they don’t normally see. Insurers and employers even started buying access to this direct-to-consumer form of virtual care, hoping it might reduce in-person care, including emergency department visits. Published in the April issue of Health Affairs, the study finds that patients who had an on-demand virtual care visit for an upper respiratory infection in the three years before the pandemic began were slightly more likely to receive additional follow-up care than similar patients who had their first visit in person.

United statesKathleen liZiwei zhuUm institute for healthcareNational poll on healthyNational institutes of healthTelehealth research incubatorUniversity of michiganHealth affairsDepartment of urologyAgency for healthcare researchUm instituteHealthcare policyMichigan medicineNational pollHealthy aging