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Reporter: the director of the hawaii emergency management agency said an employee hit the wrong button during a shift change. that led to a string of events that did not allow them to follow up with another text alert for 38 minutes. >> shouldnt there be more safeguard than one person touching one button? >> absolutely. the fact that these processes failed so hic all that caused this trauma and terror across at 8 of hawaii must be fixed immediately. reporter: it was the military actually and not...
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Alert, eric, 438 minutes and that was a long 38 minutes for the residents of hawaii. eric: certainly they are trying to put on it and address the issue. meanwhile, they been dealing with a potential response or potential attacks. what is the history about that recently? reporter: well, when you talk to the residents of hawaii, eric, there is a view to sense that they realize that they are a target. we are not far from pearl harbor and they had threats to hawaii during the cold war and then the r...
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