You may be eligible for help through this Thames Water scheme if your bill is more than 5% of your net income, and also depending on how many people live in your home
The utility giant - Britain's biggest water firm, with 16 million customers in London and the Thames Valley region - said its new business plan for the five years to 2030 would see spending rise to £19.8billion
WARNING: GRAPHIC CONTENT - Horrific images show the carnage left after sewage spewed from the toilet in the home in London, leaving the mother of five with an extremely hefty bill
The UK's 'creaking' infrastructure and lack of investment means the country could be heading for hosepipe bans this summer despite record rainfall, an expert has warned
Thames Water shareholders have been accused by GMB of trying to blackmail the watchdog into giving the green light for major price hikes as the firm faces a huge funding gap