it s a toss up between do i do heating or do i put food on the table? eat or heat? the catchphrase of this perfect storm of rising energy prices, food prices and interest rates. in sheffield, i meet brian who is on disability benefits. he tells me his children now help him and his wife with groceries. how does that feel to be in a situation where your kids are helping fill the cupboards? terrible. you are skint? yeah. your energy bill is going to be more than your rent? yes, it s frightening. we can t afford to stop here. when the bills start to come, i don t know what we re going to do. you ve lived here for how long? 30 years. you don t want to leave? no.
reduce energy consumption. there are many vulnerable reduce energy consumption. there are many vulnerable customers reduce energy consumption. there are many vulnerable customers and - reduce energy consumption. there are many vulnerable customers and every| many vulnerable customers and every company has an obligation to offer help and they have problems with bills. there will be people who even after being offered help will be unable to pay bills. can you guarantee on bbc breakfast that you will not be taking people who cannot pay their bills to court? oi will not be taking people who cannot pay their bills to court? pay their bills to court? of course, what we do pay their bills to court? of course, what we do with pay their bills to court? of course, what we do with vulnerable - what we do with vulnerable households is we talk to them. i repeat, any customer of ours who is concerned about energy bill should get in touch and we can look at how. i explained that procedure. t
bring bills down? what we are lookin: bring bills down? what we are looking at bring bills down? what we are looking at is bring bills down? what we are looking at is measuring - bring bills down? what we are looking at is measuring how i bring bills down? what we are - looking at is measuring how much heat is lost through these walls. the big savings are insulation like we looked at outside, airtightness is a draught proofing. basically wrapping the building in a layer of insulation. that is the big saving. the other things you can look at really are heating controls, to minimise the amount of time that the heating is on, only on when you need it. in certain things like minimising the time that it is on in different rooms, so it is warm in here unless warm in different parts of the building. find here unless warm in different parts of the building. of the building. and the upgrade to the smart metre of the building. and the upgrade to the smart metre isn t of the building. a