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Seinfeld star Wayne Knight fronts new 'creepy cookie' campaign for Cheetah Digital

Everyone knows that the martech landscape is getting complex, and the demise of the cookie is causing more confusion for marketers than ever before. At the same time, B2B marketers are finding it more difficult than ever to be heard above all the ‘noise’ and ‘hype.’ Meanwhile, the pandemic has
Billy Loizou Tommy Lee Brittany Furlan Lee Tim Glomb Wayne Knight Time Magazine

How a shoe retailer built up its first-party data using emailed receipts

During the pandemic, retailers quickly had to find ways to keep customers safe — a process that led many companies to rethink how, and what, they were able to touch and feel before purchasing. For shoe retailer Snipes, that meant emailing receipts to shoppers for in-store purchases. Those emails have become a tool in teaching customers to become omnichannel shoppers. Snipes started using the e-receipt tech platform FlexEngage in November of last year after a three-month-long pilot program wit...
New York United States Jenna Flateman Posner Marc Pritchard John Levine Andrea Leigh

Why The Home Depot quietly brought live streaming to its consumers

Why The Home Depot quietly brought live streaming to its consumers Ivy Liu When the pandemic hit the U.S. last spring, The Home Depot turned in-person workshops, a long-running feature of their in-store experience, into live streams. The result is shaping up to be a new customer engagement and retention channel, thanks to two Home Depot associates giving advice from their garages. Using the live streams, found on The Home Depot website, th...
United States Dave Marcotte Leland Sproul Lisa Destefano Joe Cobb Tim Glomb

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