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Practices. this is an opinion poll that shows users are losing trust. facebooks favorability rating fell. ceo mark zuckerberg apologized in full page ads over the weekend, but for most, his assurance is not enough, as many want zuckerberg under oath on capitol hill. >> this isnt really a personal issue of personal apology. its really about public policy, consumer harm, consumer protection. >> reporter: in 2011, facebook told the ftc it would notify and obtain information before sharing user data...