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Training and Events; TPO, Processing, Tax Products

This isn’t a commentary. It’s a “next level experience!” How are we in the week ending the first quarter already? Here’s some news that will be greeted with glee by every independent mortgage banker in the nation, whether they do business in California or not. The California MBA and national MBA, and constituents across the state, have defeated the CRA requirement for non-depository institutions in that CA. Given that 20-25 percent of residential production com...
United States San Antonio David Schroeder Matt Tippets Rob Chrisman Susan Milazzo

'Customer Intelligence' from Total Expert Helps Financial Brands Connect with Customers at Key Moments of Opportunity

Platform combines key customer insights with industry-leading intelligent automation to deliver the perfect customer journey in modern financial services Total Expert, the only CRM and customer engagement platform purpose-built for modern financial institutions, today launched โ€˜Customer Intelligence.โ€™ This is the first fintech platform to bring customer insights directly into
United States Ron Wivagg Las Vegas Joe Welu Prosperity Home Mortgage Customer Intelligence

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Total Expert Appoints Gaydos As President

Total Expert, the Minneapolis-based customer experience platform for modern financial institutions, has announced it has hired Chad Gaydos as the companyโ€™s president.ย  Gaydos will focus on scaling and enabling business operations, and executing on a plan that supports Total Expertโ€™s impressive growth trajectory, the company said. He will lead strategy and execution for day-to-day operations, with all functional lines and their executive leaders reporting to him. He will report directly to F...
United States Joe Welu Total Expert Chad Gaydos Middle East Wire Tech

Total Expert Hires John Emerick As CFO

Total Expert, a CRM and customer experience platform for financial institutions, has hired John Emerick as chief financial officer. Emerick is will draw on more than 30 years of financial leadership experience at public and private companies, the company said. Before joining Total Expert, he served as CFO for two rapidly-growing software-as-a-service (SaaS) companies: Code42, a 500-person cybersecurity firm, and CyberGrants, a grants-management and employee-engagement solution for more than half...
John Welu John Emerick Total Expert Wire Tech

Vendor Updates and Offerings; LLPA Perspective; Milo's Crypto-mortgage

While rates continue higher, from South Carolina comes, “I just got 30 minutes of cardio trying to pick up an ice cube off the kitchen floor.” Plenty of folks on the East Coast are dealing with other kinds of ice (we all know how 2 inches of snow grinds Atlanta to a halt), or may be hunkered down watching Kevin Costner in “Yellowstone” growl his way through the script like he has marbles in his mouth. Meanwhile, digital banker Milo has plans to launch the first-ever...
United States South Carolina Peter Sandler Freddie Mac Brian Abbott Jason Bannister

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