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Train Company Apologizes to Nonbinary Passenger for Employee Greeting 'Ladies and Gentlemen'

CREDIT: London North Eastern Railway We’re in the midst of a revolution — in my estimation, one less of ideas than language. However, it seems clear that eventually, language makes way for ideas. Currently caught in our term transition: the London North Eastern Railway (LNER). The 2003-founded British train company provides passenger transport from London King’s Cross to a trio of destinations: North East England, Yorkshire, and Scotland. But as of this week, the group’s in trouble for ...
United States United Kingdom City Of King Cross Tom Elliott Nelson Lord

Railway apologises to non-binary passenger for 'ladies and gentlemen'

LNER apologised to Laurence Coles, a non-binary train guard. (Twitter) The London North Eastern Railway has apologised to a non-binary passenger for a “ladies and gentlemen” train announcement. On Tuesday (11 May) Laurence Coles, a train guard and LGBT+ rep for the RMT union, wrote on Twitter: “‘Good afternoon ladies and gentlemen, boys and girls…’ So as a non-binary person this announcement doesn’t actually apply to me so I won’t listen.” Coles’ friend Charlotte Monroe, who...
United Kingdom City Of Laurence Fox Laurence Coles Charlotte Monroe Julia Hartley Brewer

LNER could ban conductors from greeting passengers with 'ladies and gentlemen'

Train operator LNER will encourage its staff to speak with no gender mentioned  It wants to avoid offending passengers identifying as neither male nor female It comes after the passenger complained about ladies and gentlemen greeting LNER promised to take action after customer felt excluded by the announcement But its response prompted a backlash with the firm accused of being ridiculous
United Kingdom City Of Laurence Coles Harry Potter Mark Jenkinson King Cross

LNER slammed for apologising after staff said 'good afternoon, ladies and gentlemen, boys and girls'

London North East Railway is slammed for apologising to non-binary LGBT rail union rep who felt conductors cheery good afternoon, ladies and gentlemen, boys and girls announcement didnt apply to them The complaint was made by rail workers union rep who identifies as non-binary and was travelling on train when manager greeted passengers with the phrase An LNER spokesman said staff should not be using language like this in apology The exchange sparked debate online about whether the term should b...
City Of United Kingdom Mark Jenkinson Paul Embery Resource Centre London North Eastern Railway

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