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Centers for Medicare & Medicaid: Biden-Harris Administration Strengthens Medicare With Finalized Policies To Simplify Enrollment And Expand Access To Coverage

Centers for Medicare & Medicaid: Biden-Harris Administration Strengthens Medicare With Finalized Policies To Simplify Enrollment And Expand Access To Coverage
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United statesXavier becerraMeena seshamaniSecurity administrationBiden harris administrationCenters for medicare medicaid servicesUs department of healthService deliveryHealth insurance assistance programsNews service pressHuman service centers for medicareHealth insurance assistance programs shipsQuality health coverageMedicaid servicesTargeted news servicePress releases

A national digital strategy for transforming government

It’s time to rethink the focus on customer experience to reimagine government operations from the ground up

United statesSecurity administrationAgriculture departmentRural partners networkSupplemental nutrition assistance programImpact service providersUs postal serviceTechnology modernization fundServices administration centers of excellenceService delivery to rebuildOffice of managementRural developmentGeneral services administrationFederal data strategyPresident bidenExecutive order

DOL To Invest $1 2 Million To Improve Veteran Services

U.S. Department of Labor announce its Veterans’ Employment and Training Service has awarded $1.2 million technical service contract to improve customer experience for veterans, transitioning service members and military spouses using the agency’s resources.

United statesUs department of laborTraining serviceAmerican job centersTechnical assentVeteran employmentVeterans state grantAmerican jobExecutive orderTransforming federal customer experienceJob centersUs department of laborTransitioning service membersVeteran servicesRograms for military spousesReatment of veterans

Can Sludge Kill Societies? | City Journal

As bureaucracies add complexity, they become ineffective and society suffers.

United statesMichael mazarrCass sunsteinJoseph tainterSam altmanAlec stappPeter gibbonsRegulatory affairsService delivery to rebuild trust in governmentUtah state universityManagement councilInstitute for progressOffice of informationDepartment of motor vehiclesOffice spaceOffice of management

What government can learn from marketers | Federal News Network

the Biden administration issued two executive orders (EOs 13985 & 14058) seeking to increase participation in government assistance programs

United statesSupplemental nutrition assistance programCensus bureauService delivery to rebuild trust in governmentAdvancing racial equityUnderserved communitiesTransforming federal customer experienceService deliveryRebuild trust