The Delhi Metro Rail Corporation (DMRC) has asked the customers the commuters of Delhi Metro to take part in a customer satisfaction survey. In a press release, the Delhi Metro stated that Transport Strategy Centre (TSC), London, which manages the COMET benchmarking group, is conducting the “11th edition of Online Customer Satisfaction Survey from 8th…
"The main objective of the survey is to know what the commuters think about various aspects of Metro Operations including feedback/ suggestions on improving the quality of service," a DMRC spokesperson said.
Anecdotally, riders have noted that low-income neighborhood bus shelters also show some maintenance discrepancies when compared to shelters in higher-income neighborhoods.
Dubai’s Roads and Transport Authority (RTA) opened today, the Community of Metros (COMET) Conference 2023 in Dubai, in collaboration with Transport Strategy Centre at the Imperial College of London under the theme: Financial, Operational and Environmental
Get latest articles and stories on India at LatestLY. Vikas Kumar, a 1988-batch officer of the Indian Railway Traffic Service, will assume charge as the new managing director of the Delhi Metro Rail Corporation (DMRC) on Friday, officials said. India News | Vikas Kumar to Take Charge as Third DMRC Chief on Friday.
The commuters of Delhi Metro can participate in an online survey about various aspects of metro operations, and can give feedback or suggestions on improving the quality of service.