Page 48 - User Friendly News Today

Gave me a phone number to call with a reference number and didnt provide me with a reference number. >> you couldnt continue to do everything through a web site you got booted to feenchts a phone number. >> do you know why you got booted from online to a phone number. >> no, i didnt. the main thing i wanted to do online was to browse the plans to find out who the carriers were. what kind of coverage they might offer. what kind of deductibles there might be. i couldnt find that information. very ...

Experiencing had nothing to do with too many users. >> nobody was on it. >> it was just bad. >> they couldnt get a few hundred people on. it was bad. you do it for a living. i can barely download an app. youre a smart guy with your own company. what did they do wrong? >> well, they had developers whoi sensed had never been paid to create software bf. it was amateurish. it looked like it was their first job. the programming was bad. it looked like it wasnt tested. even if they programmed it prope...

Think the connection between the site and the insurance companies, i think theres a problem as well. >> the companies have their own computer systems, theyre not talking and communicating with this one. >> its a complex system, it has to talk to many, many, many different authorities. >> were told another problem is once you get on it, you dont know how to navigate around it. its not user-friendly. the opening page, its wonderful, no way to attest to that. you think that the problem will be just...

Everyone has sort of called a debacle so far with the website? >> this has been a huge undertaking and weve done many of those before and weve had problems with it. the website, obviously, theyve had time to put together a website. teenagers put together websites. so, you know, we would hope that they can quickly change that and figure out what they can do to make a website more user friendly. but the rollout of all of these different programs and other things like that, the exchanges and what h...

Terrible job on the website. >> people can come on and sign up. >> people who want to buy insurance kicked off. >> look at the plans side by side. >> your account couldnt be created at this time. >> user friendly, easy to read. >> system unavailable. >> easy to understand. >> my account could not be created at this time. >> interactive. >> maybe the third time is the charm. >> no. >> you visit the site and if you think something could be improved. >> i hope they fire someone in charge of making ...

We are ready to go on october 1? >> most of the stories you will hear about how obama care cant work isnt based on facts. every time they have predicted something not working, its worked. >> what is absolutely true is that on october 1, everyone will be able to enroll. >> one way or another. >> one way or another. >> so get covered at health care.gov and spread the word. the marketplaces will be open for business on tuesday, no matter what. >> red tady to go? it was a disaster. kathleen sebelius...

We are ready to go on october 1? >> most of the stories you will hear about how obama care cant work isnt based on facts. every time they have predicted something not working, its worked. >> what is absolutely true is that on october 1, everyone will be able to enroll. >> one way or another. >> one way or another. >> so get covered at health care.gov and spread the word. the marketplaces will be open for business on tuesday, no matter what. >> red tady to go? it was a disaster. kathleen sebelius...

We are ready to go on october 1? >> most of the stories you will hear about how obama care cant work isnt based on facts. every time they have predicted something not working, its worked. >> what is absolutely true is that on october 1, everyone will be able to enroll. >> one way or another. >> one way or another. >> so get covered at health care.gov and spread the word. the marketplaces will be open for business on tuesday, no matter what. >> red tady to go? it was a disaster. kathleen sebelius...

Be easy. >> they said this is to make sure that 38-40 million people can get health care. they knew a lot would hit it. their web design per said they could have done this a couple of hundred bucks. >> i wish they would have been smart enough and not said october 1st its going to be great. if you pull all those sound bites together, they told the american people this would be set. its not set. what is set is that you will be fined at the end of the year. youll get a fine from the irs if you dont...

His excuse, never said it would be easy. >> they said this is to make sure that 38-40 million people can get health care. they knew a lot would hit it. their web design per said they could have done this a couple of hundred bucks. >> i wish they would have been smart enough and not said october 1st its going to be great. if you pull all those sound bites together, they told the american people this would be set. its not set. what is set is that you will be fined at the end of the year. youll get...