Page 5 - Virtual Agents News Today

IVR technology has significantly improved the way that companies provide customer service. Most people may recognize IVR as a system that helps route customers to the right person they... | March 1, 2022

The Center for Digital Government announced winners of its 5th annual competition, honoring U.S. governments who are building and adapting constituent-centric digital experiences.<br/>

Microsoft Teams security improvements, new functionality with Microsoft’s mixed reality platform Mesh and new features to improve virtual even...

The focus this time around for the Power Platform is on improved integration with other services such as Teams, while also improving internal harmony among the services existing in the platform.

When Microsoft was founded more than 45 years ago, it was a developer tools company, and its first product was a programming language. During his keynote at…

Microsoft’s Power Fx low-code language channels Excel The no-code, low-code language already leveraged in Power Apps will be extended across the entire Power Platform. Credit: Dreamstime With its Power Fx language introduced this week, Microsoft is making a play in the low-code development realm. Announced on March 2, the general purpose language is based on the Microsoft Excel spreadsheet and spreadsheet-like formulas, sharing Excel syntax and functions. With Power Px, Microsof...