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Freshworks CEO On How Messaging Apps Benefitted D2C Brands

From people using Twitter, Facebook and YouTube to communicate with brands and now redressing on WhatsApp, the tech shift in D2C is major.

boAt s Aman Gupta On Why Omnichannel Is The Way Forward For D2C Brands

On Day 1 at Inc42’s The D2C Summit 3.0, Aman Gupta spoke about how D2C as a concept is evolving and why omnichannel is the way ahead.

Freshworks CEO On How Tech Can Personalise D2C Experience

Girish Mathrubootham stated tech such as customer engagement and chatbot marketing can bring personalised shopping experience to D2C. 

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